Returns & Exchanges
At Cardon, we want you to feel confident in your skincare routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your inbox. Simply print it out and attach it to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location. We recommend keeping your tracking number for peace of mind.
- 4.Receive Your Refund
After our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.